Terms of service

Article 1: About these Terms and Individual Terms

The Company may establish separate terms and conditions for the use of its official website, separate from these Terms and Conditions. In such cases, the separate terms and conditions will apply simultaneously with these Terms and Conditions, and unless otherwise specified, the separate terms and conditions will take precedence.

Article 2: About the Products

The specifications and prices of products listed on our official website may change without notice.
We strive to ensure that the product images posted on our official website are as accurate as possible, but please note that due to screen settings and photographic techniques, the color, size, etc. may differ slightly from the actual product.
All product prices displayed on our official website include consumption tax. For rings, the available sizes may be limited depending on the design. If your desired size is not available, please contact us before placing your order.

Article 3: Purchasing Products

Customers shall apply to purchase products on our official website in accordance with the method specified by our company.
A sales contract for the product will be established between you and us at the time we send you a notification of acceptance of your application to the email address you specified.
Products purchased on our official website can only be delivered to addresses within Japan.

Article 4: Shipping Fees

We offer free shipping within Japan. However, for items that have already been delivered, such as for size changes or repairs, shipping costs will be borne by the customer.

Article 5 Payment Methods

・Credit card
Acceptable credit cards are MasterCard®, Visa®, JCB®, and American Express®. If you would like to use a different type of card, please contact us.

・Bank transfer
After you place your order, we will contact you with the bank details, so please make the transfer within 3 business days. Please note that if payment is not received, your order may be canceled.

Article 6 Delivery period

Delivery dates vary depending on the product, so please check the delivery date section on the product page. After you place your order, we will ship it as soon as it is ready.
However, regardless of the type of product, please note that depending on your request, the timing of your order, our busy schedule, etc., we may need more time or may be unable to accommodate your request if it is difficult to adjust the size to your desired size. In such cases, we will contact you by email to inform you of the delivery date.
Although we take great care in shipping products, we cannot be held responsible for any delays in delivery due to the following reasons.

1. Reasons attributable to the delivery company
2. Traffic restrictions due to large-scale events
3. Natural disasters, infectious diseases, public health emergencies, and other force majeure events
4. Other reasons not attributable to our negligence

Article 7 Termination of Contract

Our company may cancel the sales contract with the customer if any of the following events occur:

1. If the customer violates these terms or individual terms
2. If the delivery address specified by the customer is unknown, or if the customer does not accept delivery of the product despite having delivered it to the specified delivery address, or if delivery to the specified delivery address cannot be made for other reasons due to the customer.
3. If the Company determines that the purchase is for the purpose of resale or other business purposes.
4. When the product you want is out of stock due to the timing of your order, and new production is not possible

In addition, if there is an error in the product price displayed on our official website and a contract is concluded based on that display, both we and the customer may cancel the contract.

Article 8 Disclaimer

We shall not be liable for any damages incurred by customers as a result of the use of all images, videos, text, logos, and other information (collectively referred to as "content") posted on our official website. Please note that all content and URLs posted on our official website may be changed or deleted without notice, and we may block access to our official website without prior notice for maintenance, etc.

Article 9: Returns and Cancellations

As a general rule, we do not accept returns, exchanges or cancellations.
Due to the nature of our products (made to order), we cannot accept cancellations after payment has been made. Please understand that mail order sales are different from door-to-door sales, and the cooling-off period does not apply.

Article 10: Handling in the event of a product defect

If you receive a product that is different from the one you ordered, or if the product is damaged, defective, or soiled during delivery, we will take responsibility for replacing it.
If you contact us within 7 days of receiving the product, we will refund you.
If you wish to return or cancel an order, please contact us by email or phone.
Although there is no designated delivery company, we ask that you use a courier service or registered mail to prevent the product from being lost or damaged. Please return the product to us by cash on delivery. We will then process your refund.

Article 11 After-sales service

We provide after-sales service for our products free of charge in accordance with our company regulations. For more information,HerePlease see.

Article 12: Handling of Personal Information

We will handle personal information of our customers and others appropriately in accordance with laws and regulations and our privacy policy.
Regarding our privacy policy,HerePlease see.

Article 13 Intellectual Property Rights

Images, videos, text, logos, and other information used on our official website are protected by intellectual property rights, such as copyrights, of our company or third parties. Use of this information beyond the scope permitted by law without our permission is prohibited.

Article 14 Prohibited matters

Customers, etc. shall not engage in the following activities:

1. Actions that violate laws, regulations, ordinances, etc.
2. Any act that places an excessive burden on our servers, any act that exploits bugs that are not normally intended, or any act that uses external tools (including systems) that have normally unintended effects.) or any other act that interferes with the operation of our official website or our business.
3. Any act of slandering or libeling others or damaging their reputation on our official website
4. Actions that infringe on the intellectual property rights, privacy rights, or other rights of our company or a third party
5. Entering false information when purchasing products on our official website, purchasing products by impersonating another person, or purchasing products using fraudulently obtained credit card information in another person's name
6. Any other act that the Company deems inappropriate

Article 15 Exclusion of Anti-Social Forces

Customers, etc. represent that they are not and will not in the future be affiliated with anti-social forces (which means organized crime groups, members of organized crime groups, associate members of organized crime groups, companies related to organized crime groups, corporate racketeers, racketeers acting under the pretense of social movements, or special intelligence violent groups, or any other similar entity), and that they will not engage in violent demands, unreasonable demands that exceed legal responsibility, threatening behavior or acts of violence in relation to transactions, acts that spread rumors, use fraudulent means, or use force to damage reputation or interfere with business, or any other similar acts.If we determine that a Customer, etc. has violated the above provisions, we may refuse to sell products or provide other services to them.

Article 16 Governing Law and Jurisdiction

These Terms and Conditions shall be governed by and construed in accordance with the laws of Japan. Any disputes arising out of or relating to these Terms and Conditions shall be submitted to the exclusive jurisdiction of the Osaka District Court as the first instance.

End
(Established on August 15, 2021)